dear door dash customers

Dear Door dash customers,

I want to let you know the rating system is meant to be towards the service I provided as a grab and go delivery driver, sometimes technology doesn't work right and if you have ever used Google maps you know it's not an exact science to get to some addresses. To help people get to your place use Google maps to navigate home, rate the accuracy if you say 4 stars you can say wrong entrance or wrong voice guidance whatever is wrong you can even fill in what you need to, so eventually it will catch on and get it right and check it from time to time to make sure someone didn't mess it up for ya. Hope this helps that issue. 

Now, if we did not follow directions we exited to the point where we are unable to contact you to find more details on directions as to how you want it delivered or app messed up. The rating system just gets us fired and if you don't like having this service? Then I guess keep star downing the service and eventually you will run out of people willing to do it for ya. Up to you. Sorry you had a bad day and they got your order wrong or whatever, I can't do anything to fix it, and I always fix things if I know about it...this rating system just gets me fired...and that sucks for me because I can't do a lot of things, but this seems to be a thing I can do for the most part. I'm doing my best, and some dashers deserve bad reviews, don't get me wrong, but don't use the rating system as lash out towards your order or your day. Did your food get there? So what if it's on the table or chair or ground by the door like normal people do it...it's really hard to keep track especially during lunch and dinner rushes.

Thanks kindly and respectfully,

A DoorDasher

Ps. I know some people need it on tables so they can grab it, disabilities and all, I get that, but apps crash and contacting for instructions don't always work, no time to contact support to resolve it just basic delivery protocol it is, we need to keep dashing so I think I can apologize for all dashers, when we get things wrong, there may be issues out of our hands. Thank you for understanding and keeping this service going for those who are physically unable to do what we do. Stop taking the service for granted, and ruining it for everyone.